Disappointing service at Secret Recipe Vivocity

This afternoon, after a heavy breakfast, Jingyi, Mel and myself decided that we shall have something light for lunch, therefore we went to Vivocity for Secret Recipe. Jingyi has told me previously that she has cravings for the cakes at secret recipe, that’s why I’ve decided to go.

Then we start making our orders. Jingyi wanted to take the Yam cake, but then, it was not available. In the end she got herself Chocolate Indulgence. For me I got Chocolate Banana. And Mel, he wanted to take the brownies, then they told us that its not ready, he wanted to take one of the cakes, it was not available so the waitress told us, what is available are already on display. Haiz, Mel has to go over to take alook and chose Tiramisu.

Then I ordered a warm water for Jingyi, and guess what, they charged us $0.50 for it! I was like, “Never mind, cause if I cancel the order, what is Jingyi going to drink?” Then Mel ordered Earl Grey and the waiteress ask “You mean hot Earl Grey?” and I was like “Huh?? -_-|l”

So the next time you go Secret Recipe, beware, more than 50% of the cakes listed in the menu are actually not available.


$0.50 warm water

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7 Comments

  • December 13, 2008 - 12:07 am | Permalink

    next time go Brozeit, nice food, good beer.

  • December 13, 2008 - 12:36 am | Permalink

    sigh. too many franchises… cannot control the quality. actually their choc banana has gone down a lot in terms of quality. u should have tried it 10 years ago when there were only three branches in kl.. it was heaven. now? it sucks.

  • Eric Banana
    December 13, 2008 - 1:13 am | Permalink

    Oh, I encountered very bad service at Secret Recipe before too. Plus the food is so-so only. I stopped going there for meals… decided that my money can get me better food with a decent service quality elsewhere

  • December 13, 2008 - 1:59 pm | Permalink

    haha. not all are like that la. :] not easy being in service line wor.

  • December 13, 2008 - 7:27 pm | Permalink

    i used to like secret recipe’s cheesecake but i didnt have it anymore after the last time i ate. the standard really dropppppp alot.

  • cubeball
    December 13, 2008 - 8:54 pm | Permalink

    wa, 50c for tat tiny cup of water , got gold inside ah ….

  • December 14, 2008 - 12:29 am | Permalink

    haha, yah lor, so expensive…

    as for the standard of the cake, i think the standard still acceptable…

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